---
description: >-
  This page contains guidance for troubleshooting common issues with the
  licenses
---

# Troubleshoot license issues

1. The OS, which you use, is specified in the license (e.g., Android and/or iOS).
2. The application (Bundle) ID, which you use, is specified in the license.
3. The license is valid (not expired).
4. The date and time on the device, where you run the application, are valid.
5. You use the latest release version of the Document Reader SDK.
6. You added the license to the project.
